Average engagement rates for 12 industries [September 2024]
So you’ve planned and launched a social media campaign, and waited patiently for the likes, comments, and conversions to roll in. Now you’re looking at your performance report, wondering what the numbers actually mean. Is a 2% engagement rate high or low? Did your target audience love your campaign, or was it a flop?
Without social media benchmarks (a.k.a. average performance stats for a social platform or industry), it’s difficult to make sense of raw data. But we got you. In this post, we’ve rounded up average social media engagement rates from 12 top industries to give you a better understanding of where you stand. (And empower you to brag to your boss with data-informed confidence — you’re welcome.)
We’ve even included a simple (and free!) engagement rate calculator you can use to quickly double-check your own performance stats.
Beautiful reports. Clear data. Actionable insights to help you grow faster.
Start free 30-day trialAverage engagement rates (September 2024)
Below, you’ll find the latest average engagement rates (per post), broken down by industry and social network.
For more benchmarks (including impressions, audience growth rate, posting frequency, and much more) and insights that will help you improve your marketing strategy, start a free 30-day Hootsuite trial and browse stats from your industry — and hand-picked competitors — in Hootsuite Analytics.
Agencies
- Average Instagram engagement rate: 6.7%
- Average Facebook engagement rate: 3.6%
- Average X (Twitter) engagement rate: 4.6%
- Average LinkedIn engagement rate: 3.8%
- Average TikTok engagement rate: 2.8%
Education
- Average Instagram engagement rate: 4.7%
- Average Facebook engagement rate: 3.6%
- Average X (Twitter) engagement rate: 3.3%
- Average LinkedIn engagement rate: 1.8%
Media and Entertainment
- Average Instagram engagement rate: 4.2%
- Average Facebook engagement rate: 2.1%
- Average X (Twitter) engagement rate: 1.7%
- Average LinkedIn engagement rate: 1.6%
- Average TikTok engagement rate: 4.1%
Financial services
- Average Instagram engagement rate: 5.0%
- Average Facebook engagement rate: 3.6%
- Average X (Twitter) engagement rate: 3.0%
- Average LinkedIn engagement rate: 2.5%
- Average TikTok engagement rate: 1.6%
Dining, Hospitality, and Tourism
- Average Instagram engagement rate: 3.8%
- Average Facebook engagement rate: 2.5%
- Average X (Twitter) engagement rate: 3.3%
- Average LinkedIn engagement rate: 3.2%
- Average TikTok engagement rate: 3.1%
Government
- Average Instagram engagement rate: 4.2%
- Average Facebook engagement rate: 3.2%
- Average X (Twitter) engagement rate: 2.4%
- Average LinkedIn engagement rate: 2.0%
Healthcare, Pharma and Biotech
- Average Instagram engagement rate: 5.0%
- Average Facebook engagement rate: 5.9%
- Average X (Twitter) engagement rate: 3.4%
- Average LinkedIn engagement rate: 2.2%
- Average TikTok engagement rate: 2.0%
Real Estate, Legal and Other Professional
- Average Instagram engagement rate: 5.9%
- Average Facebook engagement rate: 3.7%
- Average X (Twitter) engagement rate: 2.7%
- Average LinkedIn engagement rate: 2.5%
- Average TikTok engagement rate: 3.0%
Consumer Goods & Retail
- Average Instagram engagement rate: 3.7%
- Average Facebook engagement rate: 2.3%
- Average X (Twitter) engagement rate: 3.8%
- Average LinkedIn engagement rate: 2.9%
- Average TikTok engagement rate: 2.6%
Construction, Mining and Manufacturing
- Average Instagram engagement rate: 6.0%
- Average Facebook engagement rate: 3.2%
- Average X (Twitter) engagement rate: 3.8%
- Average LinkedIn engagement rate: 2.8%
- Average TikTok engagement rate: 3.5%
Technology
- Average Instagram engagement rate: 6.4%
- Average Facebook engagement rate: 3.1%
- Average X (Twitter) engagement rate: 2.8%
- Average LinkedIn engagement rate: 2.4%
- Average TikTok engagement rate: 4.2%
Utilities and Energy
- Average Instagram engagement rate: 6.8%
- Average Facebook engagement rate: 4.0%
- Average X (Twitter) engagement rate: 3.4%
- Average LinkedIn engagement rate: 2.4%
NonProfit
- Average Instagram engagement rate: 5.6%
- Average Facebook engagement rate: 3.8%
- Average X (Twitter) engagement rate: 3.7%
- Average LinkedIn engagement rate: 2.1%
- Average TikTok engagement rate: 7.5%
Other
- Average Instagram engagement rate: 4.6%
- Average Facebook engagement rate: 2.9%
- Average X (Twitter) engagement rate: 2.6%
- Average LinkedIn engagement rate: 2.7%
- Average TikTok engagement rate: 4.2%
Overall
- Average Instagram engagement rate: 5.0%
- Average Facebook engagement rate: 3.0%
- Average X (Twitter) engagement rate: 2.3%
- Average LinkedIn engagement rate: 2.4%
- Average TikTok engagement rate: 3.5%
Average engagement rates: September insights
1. Instagram was the best platform for engagement
Instagram continues to be the best social network for businesses looking to build an engaged social following — in September, it consistently recorded the highest average engagement rates across all industries.
Brands and organizations just getting started with social media marketing can count on Instagram’s visual appeal, many interactive features, and smart algorithm for a bit of a boost.
2. Nonprofits and agencies performed well
Nonprofits and agencies stand out as top performers in terms of average engagement across all major social networks. This may be due to their ability to create content that is both personal and highly engaging, resonating strongly with audiences across multiple platforms.
3. Nonprofits were big on TikTok
In September, the nonprofit sector led on TikTok, with an impressive average engagement rate of 7.5%. This success is likely due to the platform’s ability to amplify personal, cause-driven content that resonates with a wide audience.
4. Agencies saw high performance across networks
The Agency sector shows consistently high engagement rates across most major social platforms. This may be because of their ability to craft compelling, client-focused content which resonates well with diverse audiences across platforms.
Free engagement rate calculator
Ready to compare your performance to industry benchmarks? Use this free tool to find out your engagement rate by post.
Note: If you’re calculating your account’s total engagement, include information about all your posts (e.g total number of posts published, total number of likes, and so on). If you’re calculating the engagement rate of a specific social media marketing campaign, only include the details of the posts that were part of the campaign.
If you’re looking for more detailed data or you want to calculate different kinds of engagement (like engagement rate by reach or engagement rate by impressions), download our free spreadsheet calculator that will do the math for you.
Or, better yet, start a free 30-day Hootsuite trial to easily track the performance of all your social channels in one place (so you can replicate what works and get more engagement). Hootsuite’s social media analytics tool collects your stats from Facebook, Instagram, Twitter, LinkedIn, and TikTok.
With Hootsuite Analytics, you can also:
- Find out when your audience is online
- Get personalized recommendations for your best times to post for each of your accounts
- Easily view industry benchmarks and see how you compare to competitors
Use Hootsuite to track and improve engagement rates across all your social media channels. Try it free today.
All your social media analytics in one place. Use Hootsuite to see what’s working and where to improve performance.
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