Announcing a New Facebook Community Manager Certification Program
Announcing a New Certification for Community Management From Facebook Blueprint
Facebook BusinessCommunity managers have a tough role to play in determining and setting strategies that will help build, scale and support their communities, while also supporting their organizational goals and objectives. A major aspect of our company mission is to support the people who foster these communities, which is why we created a new Facebook Community Manager Certification Program through Facebook Blueprint. The free will serve as a resource for community managers and lay the groundwork for the final certification (exam fees apply).
Created for community managers by community managers across a range of business types, from agencies and brands to nonprofits and NGOs, this certification will measure the comprehension and application of best practices and standards for online community management.
Certification badges from Facebook Blueprint are widely recognized in various industries, and the credentials earned from this certification will help community managers stand out as recognized experts in the field.
Some of the certification topic areas include:- Defining and establishing a community: Building an online community, community goals and community guiding principles.
- Developing community strategies and processes: Best practices for managing audiences, tapping into the platform, building a brand, launching effectively, building and supporting your team, nurturing strong partnerships, and developing efficient operational workflows.
- Making strategic content decisions for a community: Serving up relevant content, keeping track of trends and planning goal-driven activities.
- Engaging and moderating a community: Understanding the onboarding process for new members, community operations, member-to-member connections, engagement tactics, community standards and terms of service, as well as safely and thoughtfully handling crises and conflicts.
- Measuring and analyzing community success: Content performance, feedback collection, data reporting and sustainability.
Upon successful completion of the certification exam, individuals will receive a badge certifying their competency in community management. The certification is valid for a period of 24 months. All those who earn a certification will also have access to an exclusive Facebook Group where they will be able to connect with other certified community managers.
The certification is now available in English on Facebook Blueprint, with additional languages coming soon.Get Facebook Business news in your inbox.
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Announcement
October 2, 2020
Announcing a New Certification for Community Management From Facebook Blueprint
Community managers have a tough role to play in determining and setting strategies that will help build, scale and support their communities, while also supporting their organizational goals and objectives. A major aspect of our company mission is to support the people who foster these communities, which is why we created a new Facebook Community Manager Certification Program through Facebook Blueprint. The free online courses will serve as a resource for community managers and lay the groundwork for the final certification (exam fees apply).
Created for community managers by community managers across a range of business types, from agencies and brands to nonprofits and NGOs, this certification will measure the comprehension and application of best practices and standards for online community management.
Certification badges from Facebook Blueprint are widely recognized in various industries, and the credentials earned from this certification will help community managers stand out as recognized experts in the field.
Some of the certification topic areas include:
- Defining and establishing a community: Building an online community, community goals and community guiding principles.
- Developing community strategies and processes: Best practices for managing audiences, tapping into the platform, building a brand, launching effectively, building and supporting your team, nurturing strong partnerships, and developing efficient operational workflows.
- Making strategic content decisions for a community: Serving up relevant content, keeping track of trends and planning goal-driven activities.
- Engaging and moderating a community: Understanding the onboarding process for new members, community operations, member-to-member connections, engagement tactics, community standards and terms of service, as well as safely and thoughtfully handling crises and conflicts.
- Measuring and analyzing community success: Content performance, feedback collection, data reporting and sustainability.
Upon successful completion of the certification exam, individuals will receive a badge certifying their competency in community management. The certification is valid for a period of 24 months. All those who earn a certification will also have access to an exclusive Facebook Group where they will be able to connect with other certified community managers.
The certification is now available in English on Facebook Blueprint, with additional languages coming soon.
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