4 Metrics to Track if You’re Using Social Messaging for Customer Care
Imagine for a moment that you’re having an issue with a product or service and need to contact the company’s…
The post 4 Metrics to Track if You’re Using Social Messaging for Customer Care appeared first on Social Media Marketing & Management Dashboard.
News
Why Social Messaging is the Key to an Unbeatable CSAT Score
Brands with unhappy customers don’t last long. Your customers’ perceptions of your company affect everything from brand reputation and customer…
The post Why Social Messaging is the Key to an Unbeatable CSAT Score appeared first on Social Media Marketing & Management Dashboard.
5 Reasons Why Messaging Should Be Part of Your Social Media Strategy
Social messaging has surged in popularity in recent years. Since as far back as 2016, the number of people using…
The post 5 Reasons Why Messaging Should Be Part of Your Social Media Strategy appeared first on Social Media Marketing & Management Dashboard.
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