Facebook Invites People and Businesses to Play

Facebook Business

People want to be included in your next big idea and are using new innovative ways to do it -- less words, more GIFs, Lives, Reactions, emojis, face filters, and stickers. In turn, brands and people are becoming more intertwined and it’s changing digital advertising from a one-way push communication to an ongoing dialogue powered by creativity.

We’re seeing this behavior across our family of apps. Already, 60% of businesses on Instagram use an interactive element like @mention, hashtag or poll sticker, in Stories every month. Facebook Internal Data, Dec 2018 What started with exploring new things on mobile has morphed into vast and varied conversations that welcome people’s participation and will eventually immerse them into shared experiences powered by augmented and virtual reality.

To help brands further embrace this trend, today we are announcing new ad solutions that encourage a playful experience between people and businesses, and deliver results.

Following the adoption of poll sticker for Instagram Stories ads that rolled out earlier this year, we are now bringing video poll ads to Facebook mobile Feed, globally available this month. In our early findings, we’re seeing poll ads in Feed drive increased brand awareness and conversions. For example, in 5 out of 9 brand lift studies, we observed poll ads increased brand awareness compared to video ads.  Facebook Internal Data, April 2019

In addition to interactive questions, people use face filters and fun animation in the 1 billion stories shared every day across Facebook, Instagram and WhatsApp. For businesses, the augmented reality opportunity is clear: in the US, 63% of internet users surveyed say they’ve tried an AR experience created by a brand. “What Types of Branded Augmented Reality Content have US Augmented Reality Users Assessed?” by eMarketer, Aug 2018. For WeMakeUp, AR Ads on Facebook enabled customers to try on its latest shade of lipstick, and as a result the brand drove a 27.6 point lift in purchases with the average person spending 38 seconds interacting with the ad unit. Now we’re expanding the AR opportunity to more advertisers, entering open beta for AR Ads globally this fall.

These playful formats are serious business, which is why we’re also expanding our playable ad format that allows people to play a game to drive downloads, conversations and brand objectives. To complement its holiday game Vans developed for its website, the brand worked with Facebook’s Creative Shop to build a Playable game that lets people guide Vans legend Steve Van Doren down a mountain, collecting gifts along the way. The experience drove a 4.4 point lift in ad recall and a 2.4 point lift in favorability.

The expansion of playables is now available for all advertisers globally.

These collaborative formats are built to connect with people and draw them in to participate. Over the past few months, we’ve learned that effective collaborative creative follows two principles: invite and reward.

Invite: Invite people to express or challenge themselves and be a part of something fun and worth their time.

Reward: Reward the people who've interacted with meaningful content that surprises, delights, challenge or discovers something new.

Learn More

Get Facebook Business news in your inbox.

Sign up for our monthly newsletter for the latest updates, insights, marketing trends and articles from Facebook.

Tags

Announcements Strategy

Announcements
·
September 19, 2019

Facebook Invites People and Businesses to Play

article Hero image

P

eople want to be included in your next big idea and are using new innovative ways to do it — less words, more GIFs, Lives, Reactions, emojis, face filters, and stickers. In turn, brands and people are becoming more intertwined and it’s changing digital advertising from a one-way push communication to an ongoing dialogue powered by creativity.

We’re seeing this behavior across our family of apps. Already, 60% of businesses on Instagram use an interactive element like @mention, hashtag or poll sticker, in Stories every month.1 What started with exploring new things on mobile has morphed into vast and varied conversations that welcome people’s participation and will eventually immerse them into shared experiences powered by augmented and virtual reality.

To help brands further embrace this trend, today we are announcing new ad solutions that encourage a playful experience between people and businesses, and deliver results.

Following the adoption of poll sticker for Instagram Stories ads that rolled out earlier this year, we are now bringing video poll ads to Facebook mobile Feed, globally available this month. In our early findings, we’re seeing poll ads in Feed drive increased brand awareness and conversions. For example, in 5 out of 9 brand lift studies, we observed poll ads increased brand awareness compared to video ads.2

E! continually seeks deeper ways to connect with viewers. The launch of Facebook poll ads was an exciting opportunity for us to use media in a fun and interactive way ahead of the season 4 premiere of Total Bellas. Giving fans an opportunity to engage with the show helped us create meaningful interactions that drove success throughout the season.

— Eric Eckstein, Senior Director, Digital Marketing, E! Entertainment

Something Went Wrong
We're having trouble playing this video.

Poll Only

Something Went Wrong
We're having trouble playing this video.

Poll + Watch & Browse

Something Went Wrong
We're having trouble playing this video.

Poll + Watch & Install

In addition to interactive questions, people use face filters and fun animation in the 1 billion stories shared every day across Facebook, Instagram and WhatsApp. For businesses, the augmented reality opportunity is clear: in the US, 63% of internet users surveyed say they’ve tried an AR experience created by a brand.3 For WeMakeUp, AR Ads on Facebook enabled customers to try on its latest shade of lipstick, and as a result the brand drove a 27.6 point lift in purchases with the average person spending 38 seconds interacting with the ad unit. Now we’re expanding the AR opportunity to more advertisers, entering open beta for AR Ads globally this fall.

Something Went Wrong
We're having trouble playing this video.

These playful formats are serious business, which is why we’re also expanding our playable ad format that allows people to play a game to drive downloads, conversations and brand objectives. To complement its holiday game Vans developed for its website, the brand worked with Facebook’s Creative Shop to build a Playable game that lets people guide Vans legend Steve Van Doren down a mountain, collecting gifts along the way. The experience drove a 4.4 point lift in ad recall and a 2.4 point lift in favorability.

The expansion of playables is now available for all advertisers globally.

Something Went Wrong
We're having trouble playing this video.

These collaborative formats are built to connect with people and draw them in to participate. Over the past few months, we’ve learned that effective collaborative creative follows two principles: invite and reward.

Invite:

Invite people to express or challenge themselves and be a part of something fun and worth their time.

Reward:

Reward the people who've interacted with meaningful content that surprises, delights, challenge or discovers something new.

Facebook Invites People and Businesses to Play
Announcements · September 19, 2019

Facebook Invites People and Businesses to Play

Because we believe in playfulness, our video poll ads will soon be globally available and advertisers will get to experiment with augmented reality ads.

Feature and policy updates to the Messenger platform
Announcements · September 4, 2019

Feature and policy updates to the Messenger platform

Facebook Messenger announced some feature and platform updates last week to improve business interaction quality. Here are the highlights.

Making it easier for businesses to chat with customers in Messenger
Announcements · August 29, 2019

Making it easier for businesses to chat with customers in Messenger

Facebook is rolling out lead generation in Messenger globally for businesses. Discover more about automated question experiences for your customers.

Get Facebook Business news in your inbox.

Sign up for our monthly newsletter for the latest updates, insights, marketing trends and articles from Facebook.