How to Stay Connected Through Stories

Facebook Business

In the wake of the coronavirus (COVID-19) outbreak, we know businesses are dealing with uncertainty about how to reach and serve customers. It’s not always easy to know what to say and when.

Despite the uncertainty, we’ve seen business owners use Stories as a simple way to connect, provide value and offer reassurance. For example, fitness studios have posted workout challenges to keep their customers active and engaged, and food delivery services have used Stories to encourage people to support local restaurants by ordering takeout and delivery. Stories’ real-time, authentic nature can help humanize your brand, drive entertaining engagement and garner support for your business. See below for a few tips on how to use Stories during this challenging time.

Learn more about staying connected through Stories.

We continue to explore how we can help support businesses through this challenging time. Learn about our Small Business Grants program and access our Business Resource Hub to see additional opportunities we’re offering and steps we’re recommending. Get the latest updates on how Facebook is responding to the coronavirus outbreak.

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Best Practices

Best Practices
·
April 23, 2020

How to Stay Connected Through Stories

How to Stay Connected Through Stories

I

n the wake of the coronavirus (COVID-19) outbreak, we know businesses are dealing with uncertainty about how to reach and serve customers. It’s not always easy to know what to say and when.

Despite the uncertainty, we’ve seen business owners use Stories as a simple way to connect, provide value and offer reassurance. For example, fitness studios have posted workout challenges to keep their customers active and engaged, and food delivery services have used Stories to encourage people to support local restaurants by ordering takeout and delivery. Stories’ real-time, authentic nature can help humanize your brand, drive entertaining engagement and garner support for your business. See below for a few tips on how to use Stories during this challenging time.

Learn more about staying connected through Stories.

We continue to explore how we can help support businesses through this challenging time. Learn about our Small Business Grants program and access our Business Resource Hub to see additional opportunities we’re offering and steps we’re recommending. Get the latest updates on how Facebook is responding to the coronavirus outbreak.

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