Introducing eLearning Courses for Community Managers
Introducing eLearning Courses for Community Managers
Facebook BusinessAt Facebook, our mission is to give people the power to build community and bring the world closer together. In the spirit of building community, our business education program Facebook Blueprint created that focus on the different aspects of community management. The series of online courses help you build, grow and support your communities more meaningfully, enabling you to become an even stronger leader.
Whether you’re a non-governmental organization, non-profit organization, established community leader, brand or agency, these courses are designed to support your unique goals.
Some of the program’s topic areas include:
- Defining and establishing a community: Building an online community, community goals and community guiding principles.
- Developing community strategies and processes: Best practices for managing audiences, tapping into the platform, building a brand, launching effectively, building and supporting your team, and nurturing strong partnerships, as well as developing efficient operational workflows.
- Making strategic content decisions for a community: Serving up relevant content, keeping track of trends and planning goal-driven activities.
- Engaging and moderating a community: Understanding the onboarding process for new members, community operations, member-to-member connections, engagement tactics, community standards and terms of service, as well as safely and thoughtfully handling crises and conflicts.
- Measuring and analyzing community success: Content performance, feedback collection, data reporting and sustainability.
More courses are coming soon, so bookmark and stay tuned as we share new content to help you learn and grow.
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Announcements
July 08, 2020
Introducing eLearning Courses for Community Managers
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Whether you’re a non-governmental organization, non-profit organization, established community leader, brand or agency, these courses are designed to support your unique goals.
Some of the program’s topic areas include:
- Defining and establishing a community: Building an online community, community goals and community guiding principles.
- Developing community strategies and processes: Best practices for managing audiences, tapping into the platform, building a brand, launching effectively, building and supporting your team, and nurturing strong partnerships, as well as developing efficient operational workflows.
- Making strategic content decisions for a community: Serving up relevant content, keeping track of trends and planning goal-driven activities.
- Engaging and moderating a community: Understanding the onboarding process for new members, community operations, member-to-member connections, engagement tactics, community standards and terms of service, as well as safely and thoughtfully handling crises and conflicts.
- Measuring and analyzing community success: Content performance, feedback collection, data reporting and sustainability.
More courses are coming soon, so bookmark Facebook Blueprint and stay tuned as we share new content to help you learn and grow.
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