Refund Policy

Service Cancellation

You can cancel any monthly services with us at any time. Please note that you must cancel before billing has processed for a subsequent month to avoid being charged for the next month’s fee. If you cancel your monthly service, the cancellation will become effective at the end of the then-current period.

For paid advertising services email hello@viidigital.com, or your account manager, to inform the team of cancellation.

Service Refunds

The team guarantees the quality of our work, but not the outcomes as many variables are outside of our direct control. For that reason, we will not offer refunds for services rendered or purchased in advance.

Additionally, we do not provide refunds for missed consultation calls unless our team is responsible for the missed call.

Digital Product Refunds

Unless otherwise provided by law, software downloads and purchases from our site are not refundable after purchase.

If you are unhappy with your purchase, we welcome you to email us at hello@viidigital.com to provide feedback.